Adobe Commerce Cloud (Magento) vs. SAP Commerce Cloud (SAP Hybris)
Adobe Commerce Cloud (formerly known as Magento) and SAP Commerce Cloud are two widely recognized ecommerce platforms with extensive track records and a global user base. Naturally, each platform boasts its own unique strengths. Our aim is to assist you in pinpointing the most suitable option for your requirements.
Adobe Commerce Cloud (Magento)
Adobe Commerce Cloud, an integral part of the Adobe Experience Cloud, is a cloud-based ecommerce platform equipped with the tools and capabilities to craft extraordinary online shopping experiences. Recognized for its expandability and flexibility, Adobe Commerce Cloud offers features that address a diverse spectrum of business requirements.
What distinguishes this platform is its cloud-native architecture, ensuring superior availability and performance. This degree of dependability positions Adobe Commerce Cloud as the optimal choice for enterprises searching for a robust and trustworthy ecommerce solution.
A key forte of Adobe Commerce Cloud lies in its extensive customizability. Grounded on an open-source architecture, it allows you to fine-tune your online store to exact specifications. Adobe Commerce Cloud integrates seamlessly with Adobe’s other solutions.
SAP Commerce Cloud (Hybris)
SAP Commerce Cloud is a cloud-based ecommerce platform engineered to orchestrate seamless and personalized online shopping experiences. Renowned for its robustness and adaptability, SAP Commerce Cloud offers an extensive set of features capable of addressing diverse business needs.
At the heart of SAP Commerce Cloud lies a state-of-the-art cloud-native architecture, ensuring unparalleled reliability and performance. This level of dependability sets SAP Commerce Cloud apart, making it an ideal choice for enterprises seeking a steadfast and scalable ecommerce solution. With an emphasis on delivering a unified and consistent customer experience, SAP Commerce Cloud empowers businesses to confidently build and grow their online presence.
SAP Commerce Cloud seamlessly integrates with various SAP solutions, providing a comprehensive and cohesive digital ecosystem for businesses to thrive in today’s competitive market landscape.
The differences
While both ecommerce platforms are major players on the market, and we could talk about them all day, we’ve narrowed down the major differences to their parent companies and backgrounds, integration capabilities, target audiences, customization and flexibility, community and ecosystem, and licensing and pricing, with short pros and cons at the end. Make sure to check the FAQs section for both platforms below.
General
Adobe Commerce Cloud: Open-source platform, PHP language
SAP Commerce Cloud: Java language
Parent companies and backgrounds
Adobe Commerce Cloud: Developed and maintained by Adobe, it is part of Adobe Experience Cloud, which provides a range of marketing, analytics, and advertising tools.
SAP Commerce Cloud: Developed by SAP, it is part of the larger SAP Customer Experience suite, which includes various solutions for marketing, sales, and service.
Integration capabilities
Adobe Commerce Cloud: Integrates seamlessly with other Adobe products like Adobe Experience Manager, Adobe Analytics, and Adobe Target, providing a comprehensive digital experience solution.
SAP Commerce Cloud: Integrates well with various SAP solutions, especially those related to enterprise resource planning (ERP) and customer relationship management (CRM).
Target audience
Adobe Commerce Cloud: Often favored by medium to large-sized businesses looking for a comprehensive digital marketing and ecommerce solution with strong content management capabilities.
SAP Commerce Cloud: Commonly used by larger enterprises and organizations already using SAP solutions for their operations, aiming for seamless end-to-end integration with their existing systems.
Customization and flexibility
Adobe Commerce Cloud: Known for its flexibility and extensibility, allowing for a high degree of customization and integration with third-party extensions.
SAP Commerce Cloud: Offers a robust set of functionalities out-of-the-box, but might require more effort for extensive customization, especially if it involves integration with non-SAP systems.
Community and ecosystem
Adobe Commerce Cloud: Benefits from a large community of developers and users, as well as a wide range of third-party extensions available through the Adobe Marketplace.
SAP Commerce Cloud: Has a strong presence in the enterprise sector and is well-supported by SAP’s extensive network of partners and consultants.
Licensing and pricing
Adobe Commerce Cloud: Pricing breaks down into three options:
- Magento Open Source: free to download
- Adobe Commerce (formerly Magento Enterprise): Turnover-based; annual license fee depends on your GMV (gross merchandise value) and AOV (average order value); hosting and domain fees are additional expenses
- Adobe Commerce Cloud: The pricing works the same as with Adobe Commerce, but the Cloud aptly includes hosting
SAP Commerce Cloud: Pricing can be more complex and might involve licensing fees, support costs, and potentially additional costs for customization and integration; however, the license begins at $100k per year.
Pros
Adobe Commerce Cloud: Flexiblity, scalability & customization; feature-rich; PWA (mobile-first); multiple 3rd party integrations and extensions; advanced SEO capabilities
SAP Commerce Cloud: Omnichannel fulfillment, business solutions including ERP, CRM; product content management module; robust data collection and analysis capabilities
Cons
Adobe Commerce Cloud: Requires extensive technical knowledge to launch and maintain; longer time-to-market as a result of customizations
SAP Commerce Cloud: Requires extensive technical knowledge to launch and maintain; limited community; limited reporting and analytics capabilities; limited scaling opportunities
In short, Adobe Commerce is a better fit for medium and large-sized enterprises, while SAP Commerce Cloud suits larger ecommerce businesses. SAP Commerce delivers a comprehensive suite of services, tightly integrated with other SAP software solutions. This establishes the foundation for a robust and extensive partnership with a major technology provider.
However, it’s important to note that committing to SAP means you’ll primarily operate within the SAP ecosystem with limited external options. Adobe Commerce may be a better fit for your business if you value scalability, easy adaptability, flexibility, and a thriving community.
To compare several more popular ecommerce platforms used by enterprise-level businesses, click on the link below!
