Contentsquare x Vaimo: User behavior, decoded

At Vaimo, we’re all about helping brands create exceptional digital experiences—because we know they’re the key to driving customer engagement and business growth. With countless successful projects and deep expertise in digital experience optimization, we have what it takes to turn insights into impactful results.

As a certified Contentsquare partner, we combine the leading digital experience analytics platform with our global expertise to deliver custom solutions that meet your unique needs. With a presence in multiple regions, we’re here to support you every step of the way—on-site, in your language, and with a focus on measurable success.

Ready to think outside the square? Contact us!

What is digital experience analytics?

Contentsquare: A single source of truth for digital experience insights

Connected analytics

Get a complete picture of your customer experience across every session and digital touchpoint. With comprehensive analytics, automated precision tracking, and seamless insights, you can rest assured your teams are on the same page and ready to take action.

Auto-captured data

Transform your customer experiences with the most comprehensive set of governed data available—captured automatically. From qualitative insights to quantitative metrics, retroactive trends to real-time behaviors (and everything in between), your data is always private, scalable, and secure—right out of the box.

Practical AI

Get a clear view of even the most complex digital journeys with AI seamlessly embedded throughout the platform. Talk to your data like you would a teammate, uncover your next best action automatically, and surface valuable insights—no advanced analytics degree required!

How Vaimo works with Contentsquare

We offer a range of services designed to help you use the full potential of Contentsquare. Here’s how we support your journey:

Implementation and configuration
We tailor the implementation to your unique business goals and workflows. Our team ensures a smooth setup that aligns perfectly with your KPIs.

Integrations and customization
We connect the platform with tools like your CMS, analytics platforms, ecommerce systems, or CRMs, ensuring all your data streams work harmoniously. If needed, we can also develop custom features.

UX and journey optimization
We analyze Contentsquare’s insights to identify opportunities for optimizing user journeys, improving site navigation, and eliminating friction points.

Training and enablement
Through tailored training sessions, we teach your stakeholders how to interpret insights, create reports, and use Contentsquare to drive meaningful change in your business.

Continuous improvements and support
We work with you to monitor performance, identify areas for improvement, and implement enhancements.

Advanced reporting and insights
We help you customize Contentsquare’s reporting to surface the metrics and insights that matter most. From real-time dashboards to deep-dive analysis, we make sure you’re ready to make smarter, faster decisions.

 

When face-to-face with customers, it’s easier to gauge their reaction to the complete customer experience, including direct communication, products, offers, or content. Contentsquare allows you to understand your customer’s unique behaviors, feelings, and intentions in the digital world as if you were face-to-face.

Contentsquare is the only solution that addresses all stages of the complete customer journey on your websites and mobile applications. It helps you align and empower your team to make faster and smarter data-driven decisions.

With Vaimo as your partner agency, you’ll get the most value out of Contentsquare—whether it’s through expert implementation, ongoing support, or actionable insights that transform your digital experience.

 

Why choose Vaimo as your trusted Contentsquare Partner

Choose Vaimo if you’re looking for a custom solution for your enterprise business.

15+ years of digital wizardry

We’ve been in the ecommerce trenches for over 15 years, so trust us when we say we’ve seen it all—elaborate customer journeys, complex analytics, and inventive omnichannel solutions. With Contentsquare, we bring the same battle-tested expertise to optimize your digital experiences. Whether you’re a powerhouse brand or a scrappy disruptor, we know how to turn insights into real results.

Contentsquare Partner

As a Contentsquare Select Experience Partner, we have broad experience in digital analytics (tag management, web and mobile analytics), UX and conversion analytics (heatmaps, form analysis, session replay, user feedback), conversion rate optimisation (Ab-MVT testing and experience targeting) and Cross-channel personalization (customer data platforms) with data management at the heart of it all.

Data-driven, people-focused

We know that behind every click, scroll, and tap is a real person. That’s why we don’t just crunch numbers; we turn them into actionable insights. With Contentsquare, we’ll help you uncover the "why" behind your users’ actions and craft experiences that feel intuitive, seamless, and downright delightful. Analytics is about creating connections that keep your customers coming back for more.

Do you have questions?

By incorporating a lightweight tag onto your website or an SDK in your mobile application, Contentsquare enables anonymous tracking of all mouse movements, clicks, and mobile interactions occurring within your site or app. The gathered data is securely transmitted to Contentsquare servers, where it is consolidated and made ready for analysis. Utilizing this anonymous data, Contentsquare generates valuable insights and recommendations for your team. With no requirement for a tagging plan, the platform is capable of collecting all digital experience data, granting you the ability to retrospectively access any data you need.

Contentsquare operates as a “prioritization layer” situated between your analytics tools (like Google and Adobe Analytics) and your testing or Voice of Customer (VOC) tools, enhancing your understanding of a user’s digital experience and guiding your testing roadmap. By collaborating with most leading technology partners, we offer you supplementary insights into your existing audience segments.

Yes, the Contentsquare platform is entirely GDPR/CCPA-compliant. It is crucial that the customer’s unique implementation of Contentsquare complies with GDPR, CCPA, and any other pertinent privacy regulations.

No, Contentsquare does not have any impact on user experience. The lightweight tag does not cause any delay in page load times, while the SDK does not affect App performance. The tag size is only 15kb and is engineered to respond within 200-300ms. Moreover, the tag is loaded asynchronously with the page content and is stored in the browser cache for up to 15 minutes, eliminating the need for reloading during subsequent pageviews.

Contentsquare offers a straightforward and transparent pricing model, which is determined by the monthly number of pageviews on your website or sessions in your mobile application.

No, Contentsquare does not collect a sample of site visitors. To ensure a comprehensive understanding of the user experience on your website, Contentsquare gathers 100% of engagement data at all times.

Contentsquare offers complete support for various browsers to capture data, which includes:

  • Google Chrome
  • Google Chrome mobile (iOS / Android)
  • Safari
  • Safari mobile (iOS)
  • Firefox
  • Internet Explorer 9+ (IE 11+ for some features)
  • Opera
  • Opera mobile (iOS / Android)

The tag is compatible with all JavaScript frameworks, such as Angular, React, and others.

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