Digital readiness assessment

Strategy: We look at the current digital strategy and the capability to execute at the senior management level.
Flexiblity: We look at your ability to manage transformation.
Execution: We look at executive support for the execution of digital changes.

Digital leadership: We look at digital leadership within the organization.
Roles and structure: We identify the individual roles, team structures, and responsibilities both in-house and outsourced.
Digital capabilities: We rate the digital capabilities according to operational and strategic competence and experience.

Products: We evaluate the quality of internal product information, workflows, and external product data.
Content: We look at the level and processes of content management.
Campaigns: We explore the way you plan and carry out campaigns.
Order & logistics: We look at your current logistic model, along with your fulfillment processes.
Customer service: We identify the workflows, tools, channels, and effectiveness of your customer service.

Customer data: We evaluate the quality of your customer data and your capacity to execute insights with intelligence.
Product information: We look at product data, customer touchpoints, and channel efficiency.
Analytics: We investigate your business intelligence, reporting, and data-driven decision-making.

Platforms: We look at the ecommerce platform in relation to your strategy, digital capabilities, and future growth.
Architecture: We explore the architectural strategy and approach to supporting your digital storefront.
Business agility: We rate your business based on your adaptability to changes in tools, platforms, and functionality.

A digital readiness assessment is a comprehensive evaluation of your organization’s current digital capabilities, strategies, and processes. It helps identify areas of strength and opportunities for improvement in your digital presence.

It provides valuable insights into your digital maturity level, enabling you to make informed decisions about your digital strategy. It helps prioritize initiatives for growth and ensures you stay competitive in the digital landscape.

The Assessment covers five key areas: strategy & execution, organization, internal processes, customer data & analytics, and technology. These elements are crucial for a successful digital transformation.

The duration of the assessment can vary depending on the size and complexity of your business. On average, it takes a few weeks to conduct a thorough evaluation.

We recommend involving key stakeholders from various departments, including marketing, IT, operations, and senior leadership. Their insights are valuable for a comprehensive assessment.

You will receive a detailed report outlining your current digital maturity level, along with tailored recommendations for improvement. This report serves as a roadmap for your digital transformation journey.

Our team of experts will work closely with your organization to develop a customized implementation plan. We can provide the necessary resources, technology solutions, and guidance to execute the recommended strategies.

Yes. While we offer implementation services, you have the flexibility to execute the recommendations internally if you have the resources and capabilities to do so.

Pricing can vary depending on factors like the size of your business, the scope of the service, and the features included. Our customer experience rating service starts at €10,000.

Simply reach out to our team through the button below. We’ll schedule an initial consultation to understand your specific needs and kickstart the assessment process.

Remember, each business is unique, so it’s essential to tailor the assessment to your specific goals and challenges. Our experts are here to guide you through the process and help you unlock your digital potential.

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