Personalization in luxury retail: 3 tips and practical steps
In luxury retail, personalization is essential for discerning customers, especially as premium shopping moves online. With 132 million Americans purchasing luxury products online in 2024 (projected to reach 157 million by 2029), creating exclusive experiences has become critical yet challenging. Luxury retailers often struggle with fragmented customer data and operational silos, making it difficult to …
April 24, 2025